Frequently Asked Questions
Everything you need to know about your lash journey.
How long do the lash extensions typically last?
With proper application and care using our Gossamer lashes and Whisper Light bond, your look can last up to 10 days.
Are Lashify products safe for sensitive eyes?
Yes, our bonds are dermatologist-tested, hypoallergenic, and formulated without cyanoacrylate or formaldehyde to ensure comfort for sensitive eyes.
What is your return policy for open kits?
Due to the hygienic nature of beauty products, we cannot accept returns on used or opened items. Unopened kits can be returned within 30 days of purchase.
How do I choose the right lash style for my eye shape?
We recommend starting with our 'Core' collection (Amplify, Bold, or Curl) and using our virtual try-on tool to find the perfect match for your unique eye shape.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Can I apply mascara to my Gossamer lashes?
We do not recommend applying traditional mascara to Gossamer lashes, as it can damage the delicate fibers and interfere with the longevity of the bond.